Homebase - Smart Apartments 4+

An update pushed December 11th broke the main app and it took a day to get a fix. While this issue had a work around, a future bug might not.

Always have a backup method. Request your building give you a physical key/tag.

If you’re a landlord and despise your tenants get this app. If you’re an everyday Joe, don’t get this app. A conventional lock works so much better, instead of just grabbing my keys to lock or unlock a door, I have to grab my phone, log in, hope it works, and maybe just maybe I will be able to get in my house. If it was up to me, I would never have their inconsistent locks. There is no ease of access with this app or lock, they somehow made a system that has been proven to work, and made it worse. If there is one thing in life that you can do, it is 100% to not support this company and their idiotic ideas.

App is slow and crashes often. Forced to download it for my dorm but it’s an abysmal experience. Doors take minutes to open and often returns errors and makes you restart the whole process. I hope it gets better because I despise it more each time I use it. It also randomly signs you out so if you’re trying to get back into your room and aren’t sober it’s a safety hazard. Students have taken to propping open doors because of this app’s awfulness making every dorm less safe. Honestly a product I wish didn’t exist.